ValueOptions® Earns NCQA Accreditation
Great Lakes Service Center Recognized for Excellence in Continuous Quality Improvement
Norfolk, Virginia - November 7, 2006
The National Committee for Quality Assurance (NCQA) recently announced a three-year, full accreditation to ValueOptions' Great Lakes Service Center. It is the third consecutive full accresditation earned by the Center. The NCQA evaluates how a managed behavioral health organization (MBHO) delivers the highest quality of care to its members. It looks at the MBHO's accessibility of services, preventive behavioral health care initiatives, provider credentialing and quality improvement. The NCQA granted the accreditation to the Great Lakes Service Center for excellence in continuous quality improvement.
"ValueOptions prides itself on superior clinical care and customer service," said Dr. Hal Levine, Chief Medical Officer for ValueOptions. "We are pleased that the NCQA accredited the Great Lakes Service Center a three-year full endorsement. We are certain that moving forward, this accreditation will only help us to continue to maintain our high standards for those we serve."
"ValueOptions' MBHO Accreditation is proof that it's an organization which works hard to coordinate care, ensure access and provide good customer support for members," said Margaret E. O'Kane, NCQA President. "It's a sign that ValueOptions is focused on improving the behavioral health of its members."
ValueOptions' Great Lakes Service Center is located in Southfield, Mich. and opened in 1985. The Center's NCQA accreditation runs from October 3, 2006 through October 3, 2009.
About NCQA
NCQA is an independent, not-for-profit organization dedicated to assessing and reporting on the quality of managed care plans, managed behavioral health care organizations (MBHOs), preferred provider organizations, new health plans, physician organizations, credentials verification organizations, disease management programs and other health related programs.
NCQA reviews include rigorous on-site and off-site evaluations conducted by a team of physicians and managed care experts. A national oversight committee of physicians and behavioral health providers analyzes the team's findings and assigns an accreditation level based on the MBHO's performance compared to NCQA standards.
NCQA Accreditation standards are intended to help organizations achieve the highest level of performance possible, reduce patient risk for untoward outcomes, and create an environment of continuous improvement.
