ValueOptions® Launches Online EAP Resources for Managers
Norfolk, Virginia — March 7, 2006
ValueOptions today announced the launch of WorkplaceConsult.com, an online resource for their Employee Assistance Program (EAP) clients that gives frontline managers access to a dedicated skill-building Web site as a value-added part of ValueOptions' standard EAP services.
"ValueOptions understands the unique challenges managers face on the job," said Chuck Taylor, executive vice president of ValueOptions' Employer Solutions Division. "Sometimes, managers forget that the EAP is a great resource for coaching and support for workplace challenges like how to deal with aggressive employees, alcohol abuse, or excessive absenteeism. Since management's time is precious, having WorkplaceConsult.com available at their fingertips 24/7, gives supervisors a truly valuable resource to enable them to put a plan of action in place and resolve the issues that are impacting their workplace."
Managers begin by contacting ValueOptions and speaking to an EAP consultant. They then register for access to their own confidential and personalized Web site on WorkplaceConsult.com that offers a variety of tools and resources used to interact with their EAP consultant and manage various workplace challenges. The site is designed to augment the suite of services already provided by ValueOptions' EAP services.
The platform's unique functionalities enable each member to remain focused on the objectives that are set for the manager during their initial telephone session with the ValueOptions EAP consultant. Managers are able to:
- Frequently reference their personalized goals and daily activities
- Communicate with their personal consultant on a daily basis, if needed, via confidential e-mail or an online journaling function
- Receive ongoing and consistent support and outreach by telephone or through the Internet
- Access a personal library of accurate and timely information, designed for their specific concern, to learn how to deal with workplace issues
- Download training and educational materials as well as EAP forms
Supervisors, managers, and human resource professionals utilize WorkplaceConsult.com for coaching and support on a variety of workplace problems such as:
- Alcohol and drug abuse
- Employee misconduct
- Aggressive and violent employee behavior
- Escalating personal problems
- Frequent absences and tardiness
- Traumatic incidents that impact the workplace
- Organization changes, layoffs, or downsizing
Accessing the site allows leaders to not only enhance their experience with ValueOptions' telephonic EAP consultation, but also to build their skills as a manager.
